Dixie Dirt TV Frequently Asked Questions

DixieDirtTv.com is a website that provides high quality on-demand video broadcasts and live audio netcasts of dirt late model events across the Southeastern United States.  Video broadcasts are the full length dirt late model event that includes: original track commentary, all qualifying, heat races, consolation races, feature events, and driver interviews.  Live audio broadcasts are offered at select events based on service availability.

DixieDirtTv.com is continuously updated with high quality video and audio content.  Please check our current schedule for up-coming video tapings and live audio netcasts.  After an event is taped it will be produced within 3-4 days and released on the site for registered subscribers in the video section of the website.  Also, our main page is updated frequently with short race highlight videos (approximately 1-3 minutes in length).  Race highlights are typically posted within 1-2 days following a taped event and will be released prior to the full length video production.  Live audio is produced at the track live as the event takes place with an approximate 10-20 second delay.  Live audio broadcasts are also recorded and archived and will be available in the live audio archive section approximately 12 hours after the recording has ended.

Dixie Dirt TV is one of the only sites on the Internet that offers original full-length high quality race videos and live audio netcasts of dirt late model racing across the Southeastern United States.  DixieDirtTv.com has always put forth effort to create videos for the web with the highest of quality, and will continue to research other methods and improve on it's video quality each and every season.  Our goal is to provide you, the race fan, with a view of top dirt late model events across the South, so that if you cannot attend an event that you can still watch the race and keep track of your favorite drivers and dirt late model series'.

Registered subscribers receive access to all content on the DixieDirtTv.com website, including: race highlight videos, full length race videos, live audio broadcasts, a members discussion forum, and all special production videos, along with all new content added to the website during your registration.  Some content on the website is available to the public without a registration, such as:  live audio broadcasts and race highlight videos.  DixieDirtTV.com has various levels of subscriptions that allow different access to the website: All Access subscribers receive full access to the website for just $5.99 per month with a 1-year subscription, while free subscribers will receive access to the member forum and highlight videos.  Full length videos are available only to All Access Subscribers.

Dixie Dirt TV offers two levels of website access:  Free membership will give subscribers access to limited video and audio content, while the All Access subscription starts at just $5.99/month with a 1-year subscription and gives subscribers access to everything on the website without any restrictions to the content that you can view.

No, accounts may not be shared with anyone outside of your household.  Only one person may log in with an account at a time.  If multiple users login to the system using the same username/password combination, the system will automatically logout both users and flag the account as possible account sharing.  The account is then reviewed and login details are reviewed, if it appears that your account was logged in by two different users (verified by IP address and ISP network information) your account may be suspended.

In order to accomodate viewers and speed up streaming download speeds for both live audio and on-demand video broadcasts all videos and audio broadcasts are encoded with Adobe Flash and are viewable with Adobe Flash 9 or higher.  The Adobe Flash plugin is free from Adobe, but most computers already have this plugin installed and activated.  If you do not have this installed, a warning will popup and ask you to download the appropriate plugin from Adobe to view the content.

Not a problem!  Dixie Dirt TV is committed to providing you the best viewing experience and customer service possible regardless if you are a free member or a paying subscriber.  To receive support, simply send an email to our support services email address at \n // -->support@dixiedirttv.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We respond to all support requests in the order that we receive them and have a response time of 24 hours or less.  When you open a support request via email it allows us to serve you best by being able to track your case and respond in a quick and timely manner.  You may also call us if you need assistance and we will open a support ticket with you as well; however, please be aware that due to the amount of travel that we have planned we may not always be accessible by phone.

Yes, all videos on our main page and highlights pages are encoded with Adobe Flash as well.  If you can view these videos without any issues, you will also be able to view all of our new releases as a registered user as well.  The flash-based videos are viewable with any browser and on both Windows and Mac operating systems.

Yes, it is completely safe to process your card with us.  We utilize authorize.net to process all credit cards through our site and have a fully qualified merchant account to accept MasterCard, Visa, Discover, and American Express.  We do not store your credit card information on our site, and we never see that information as it is passed on directly to our authorize.net gateway. Our site is also encrypted with a safe secure certificate that further ensures your credit card data is safe.  Our site meets all of the minimum requirements for safe credit card processing according to the authorize.net requirements. If you are uncomfortable processing a credit card online, please give us a call and we'll be happy to take your credit card over the phone as well.

Yes, Dixie Dirt TV also provides produced radio commercials prepared and ready to send to the radio stations for advertising your up-coming event.  We also produce custom 30 or 60 second television commercials to your specifications that are packaged and ready to sent to your local television or cable company to advertise your up-coming event.  Please contact us at \n // -->info@dixiedirttv.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it for current prices, packages, specials and to get your custom commercial advertisement started.